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National Press Publications
6901 W. 63rd Street , PO Box 2949, Shawnee Mission, KS 66201-1349
800-258-7248, fax 913-432-0824, email
jmh@sky.net
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DEALING WITH CONFLICT AND ANGER
Jean Marie Hiesberger explores the nature and causes of conflict, constructive methods for managing conflict and anger, and strategies for intervention and resolution. Each chapter contains key concepts about anger and conflict, realistic examples, diagrams, exercises, noteworthy quotations, and assessments to guide the reader through each topic. The scenarios and reflections instruct about conflict management in business settings as well as for personal use (1996, 187 pp., $26.95).
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